Scope of Work (SOW)

Project Title: Talentum Project V1 – All-in-One Booking & Talent Management Platform
Last Updated: July 12, 2025

1. Project Summary

Talentum Project V1 is a SaaS platform built to help agencies and clients quickly find, book, and manage independent contractors such as entertainers. The platform streamlines onboarding, bookings, payments, and communications, while providing tools for scheduling, legal compliance, real-time tracking, and internal performance reviews.

Develop a cloud-based, white-label SaaS platform enabling entertainment agencies to:
 ✅ Manage bookings and contracts
 ✅ Sync with Google Calendar (agency + talent)
 ✅ Send reminders via SMS, email, WhatsApp (two-way communication)
 ✅ Handle payments (Stripe, Square, PayPal, Venmo, Cash App, Zelle, Authorize.NET)
 ✅ Collect post-event feedback
 ✅ Offer white-label customization

2. Objectives

  • Deliver an MVP (Minimum Viable Product) within 6–9 months.

  • Validate core functionality with pilot agencies.

  • Lay the foundation for future enhancements: mobile app, AI features, and expanded integrations.

  • Simplify talent and client management for staffing/event agencies.

  • Reduce administrative overhead through automation.

  • Provide a seamless and fast booking experience for clients.

  • Offer agencies advanced control over talent assignments, events, and compliance.

3. Deliverables

A. User Interfaces

  • Client Dashboard

    • Booking form

    • Calendar view

    • Past/future events

    • Payment history

  • Talent Dashboard

    • Profile manager (bio, rates, photos, social links)

    • Availability settings

    • Waiver & document uploader

  • Admin Dashboard

    • Talent pipeline tracker (onboarding stages)

    • Digital waiver automation

    • Event manager (project folders, contacts)

    • Review & rating system (internal use)

    • Notifications & logs (swap notices, confirmations)

B. Core Features

  • Account creation for clients, talent, and admin

  • Messaging system (internal and/or SMS/email integrated)

  • Payment processing (Stripe/PayPal or similar)

  • Contract/waiver auto-generation and tracking

  • GPS tracking (optional toggle)

  • Talent swap feature with full data handoff

  • Contact sheet generator per booking

  • Real-time booking updates

  • Multi-location and time-zone support

C. Advanced Tools

  • Internal Review System

    • Admin-only rating system for talent and clients based on punctuality, appearance, conduct

  • Event Project Folders

    • One folder per booking with notes, roster, client/talent contact info

  • Automation

    • Waiver emails

    • Reminders (bookings, confirmations, swaps)

4. Project Phases & Timeline

Phase Milestone Timeline
Phase 1 Requirements Gathering + Wireframes Week 1–2
Phase 2 UI/UX Design & Prototyping Week 3–4
Phase 3 Core Development (Dashboards, Booking System, Profiles) Week 5–8
Phase 4 Feature Expansion (Automation, Reviews, GPS, Waivers) Week 9–12
Phase 5 Testing & QA Week 13–14
Phase 6 Beta Launch with Internal Agency Use Week 15
Phase 7 Full Public Launch & Marketing Integration Week 16

* Communication & Reporting

  • Weekly Stand-Ups: Status updates, blockers, next steps.

  • Bi-Weekly Milestone Reviews: Demonstrations of completed features.

  • Monthly Progress Reports: Summarize progress, budget, risks, and upcoming work.

* Success Metrics

  • MVP launched on time (Week 40).

  • 2–3 pilot agencies onboarded and using the product.

  • 90%+ core feature completion (bookings, calendar, payments, reminders).

  • Positive feedback from pilot agencies on usability and functionality.

5. Technical Requirements

  • Frontend: React (Tailwind, Framer Motion)

  • Backend: Node.js with Express or Next.js

  • Database: PostgreSQL or Firebase Firestore

  • Hosting: Vercel, AWS, or similar

  • Integrations: Stripe, Google Calendar, DocuSign, Twilio

6. Roles & Responsibilities

Role Responsibility
Product Owner (Steve Kim) Vision, user testing, priority decisions
Dev Team (Ace Links) Platform build and implementation
Designer UI/UX assets and flows
Legal Advisor Waiver/contract compliance
QA Bug testing and platform integrity

7. Budget & Pricing Model

(TBD – depends on platform buildout. Can follow tiered SaaS model with:

  • Starter: Free or $29/mo

  • Pro: $79/mo

  • Enterprise: Custom pricing
    This section can be expanded once development pricing is finalized.)

8. Assumptions & Constraints

  • Platform will serve U.S.-based clients and talent at launch.

  • Legal compliance tools assume standard U.S. employment laws unless specified otherwise.

  • Admin roles will have access to all data. Talent and clients will only see data relevant to their bookings.

  • All onboarding and bookings are done digitally, without in-person verification.

9. Approval & Next Steps

Once this Scope of Work is approved, we will:

  • Finalize the feature set and wireframes

  • Assign development resources or begin hiring freelancers

  • Begin phase-by-phase implementation